25 April 2006
16:30 - 18:00
Usability in the Wild
Web Tool for Health Insurance Design by Small Groups: Usability Study
The authors describe iterative usability evaluation of a Web-based collaborative health insurance benefits planning application, which was developed by the U.S. National Institutes of Health and the University of Michigan.
Applying Contextual Design to Introduce User-Centeredness to ERP System Implementation
Enterprise resource planning systems (ERP) affect the daily work of millions of users. Applying Contextual Design introduces the missing user-centered approach in ERP implementations and improves the system success.
Making Oracle Behave
The authors describe how usability consultants worked with developers using Oracle Designer to build an ERP tool for temporary agencies, creating a custom user interface for 7,000 end-users familiar with Windows, not Oracle applications.
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