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25 April 2006 16:30 - 18:00 Experience Reports Usability in the Wild Web Tool for Health Insurance Design by Small Groups: Usability Study The authors describe iterative usability evaluation of a Web-based collaborative health insurance benefits planning application, which was developed by the U.S. National Institutes of Health and the University of Michigan. Laurie Kantner Applying Contextual Design to Introduce User-Centeredness to ERP System Implementation Enterprise resource planning systems (ERP) affect the daily work of millions of users. Applying Contextual Design introduces the missing user-centered approach in ERP implementations and improves the system success. Inka Vilpola Making Oracle Behave The authors describe how usability consultants worked with developers using Oracle Designer to build an ERP tool for temporary agencies, creating a custom user interface for 7,000 end-users familiar with Windows, not Oracle applications. Sofie Vanophem |
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