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24 April 2006 11:30 - 13:00 Experience Reports Usability Evaluations: Challenges and Solutions No IM Please, We're Testing The author surveyed usability moderators and observers about their experiences using instant messaging to communicate between interview and observation rooms. Observers were more positive than moderators, who found distraction an issue. Richard Boardman Personal Preference Influences on Product Usability The authors describe a comparative experiment using the NASA-TLX workload assessment tool that demonstrated lower mental/physical demands on participants when using products they preferred. Brand image perceptions influenced participants' subjective evaluations of usability. Shinyoung Park |
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